Point Source Audio has expanded its workforce with three new additions across the education and customer service teams.
Joe Cota has joined the pro audio manufacturer as customer education specialist, while Justin Hall has become key account manager and Mitchell Ho has been named account manager, Western US.
Cota brings with him a background as a worship pastor and vocalist. “I’m a professional singer and musician by trade so I can relate to many of the challenges our customers face out in the field,” he explained. “I really enjoy the education component of what I do and the ability I have to help customers solve their audio challenges.”
Hall has extensive experience as an account manager. “I have serviced customers, managed projects, and dealt with international distributors for a great deal of my career,” he reflected. “I enjoy helping people, so the best thing about dealing with my customers here is that I get to provide a solution to a problem they may be experiencing or help them with their needs.”
This is Ho’s first step into the business out of minor league baseball, but he has been around pro audio his entire life. “I have grown up around Point Source and have seen the work and effort that it takes to make the reputation it has today,” he explained. “I want to continue building that reputation with every customer I meet by always putting the customers’ needs first.”
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“We are delighted to welcome all three of these highly talented individuals into our Point Source Audio family,” added James Lamb, president at Point Source Audio. “When we hire, we look less for their direct industry experience and more to see if they have the right personality to fit with our company’s customer-centric focus. Joe, Justin and Mitchell all have this in abundance and will be a real asset to our customers as well as the company.”