The former supplier of commentary systems for the Eurovision Song Contest has dissociated itself from the audio break which occurred during the first semi-finals in Düsseldorf.
The absence of commentary in the middle of the programme was noticeable to millions of viewers, including those in the host country of Germany. Commentators there were back on air over a low-quality telephone connection before the original line could be-restablished. However, in some nations such as Russia, the commentary audio connection returned only to fail again.
Between 2006 and 2010 the voices of commentators at the Eurovision Song Contest in Athens, Helsinki, Belgrade and Oslo, along with the Junior Eurovision Song Contest in Rotterdam and Limassol (Cyprus), were transmitted partly or entirely with MAYAH audio codecs. Enabling transmission over ISDN and, in 2010, IP as well, the MAYAH technology was supported by personal support on-site.
Having been associated with the Contest for so many years, the company’s non-involvement in the 2011 event has prompted it to issue a public clarification.
Detlef Wiese (pictured), CEO of MAYAH Communication, commented: "We are not present at the ESC 2011 with our solutions, neither we’ve been invited during the planning nor as one of the suppliers. Of course this was rather regretful for us. In the past years MAYAH has become a common partner for host broadcasters of the Eurovision Song Contest and played its small but significant role for the commentary part. Herewith we’d like to dissociate ourselves from the technical problems that could be observed yesterday. However, we’d like to wish our colleagues from the broadcasting industry much success for the big production. Particularly for the most important final show on Saturday, 14th of May 2011.”